Customer Service Representative

Bennetts Company; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Bennetts Company in Tucson, AZ is seeking a Customer Service Agent to handle incoming calls and inquiries, providing high-quality support and practical solutions to customer issues.

You will assess needs, troubleshoot, and communicate professionally to ensure satisfaction and uphold service standards that drive business performance.

Qualifications

• Prioritize customer needs with a solutions-focused approach.
• Resolve inquiries accurately and efficiently.
• Maintain professional phone etiquette.
• Detail-oriented with commitment to service quality.

Responsibilities

• Answer customer calls and respond to inquiries.
• Assess needs, troubleshoot issues, and provide appropriate resolutions.
• Communicate clearly and professionally to enhance satisfaction.
• Maintain service standards to support overall business performance.

Skills

Customer service mindset

Effective communication

Issue resolution

Phone etiquette

Attention to detail

Job description

Customer Service Agent

Provide high-quality customer service and support by handling incoming calls and inquiries. Deliver effective solutions, resolve customer issues, and help ensure positive customer experiences through professional interaction and accurate problem-solving.

Key Duties

• Answer customer calls and respond to inquiries
• Assess needs, troubleshoot issues, and provide appropriate resolutions
• Communicate clearly and professionally to enhance satisfaction
• Maintain service standards to support overall business performance

Qualifications & Skills

• Strong customer service mindset and communication skills
• Ability to resolve issues efficiently and accurately
• Professional phone etiquette and confidence in handling inquiries
• Detail-oriented approach and commitment to quality service