Customer Service Representative

Cintas; Tampa (FL); On-site; USD 26,000 - 286,000; Full time

Job summary

A leading company, Cintas, is seeking a Customer Service Representative in Tampa to enhance customer satisfaction through various service activities. Responsibilities include managing calls, assisting with account transactions, and supporting operations through effective communication. The ideal candidate will have 1+ years of customer service experience and a strong background in handling account-related tasks, providing an exciting opportunity for career advancement in a supportive environment.

Benefits

401(k) with Company Match

Comprehensive medical, dental, and vision benefits

Paid Time Off and Holidays

Training and Career Advancement Opportunities

Qualifications

• 1+ years' customer service experience required.
• Proficiency with Microsoft Office is preferred.
• High School diploma or GED is required; Bachelor's preferred.

Responsibilities

• Answer customer calls and resolve issues.
• Assist in account reconciliation and data entry.
• Process new accounts and prepare reports.

Skills

Customer service experience

Proficiency with Microsoft Office

Communication skills

Education

High School Diploma/GED

Bachelor's Degree preferred

Job description

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Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Requisition Number: 203918

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications

Required

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred
  
  

Preferred

• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
• Experience with proofreading and editing documents
  
  

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
  
  

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Fire

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Office Equipment and Facilities Services

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