Customer Service Representative

National Veterinary Associates; Tampa (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Hyde Park Veterinary Clinic is seeking a Customer Service Representative to provide exceptional client experiences in a fast-paced environment. The CSR will greet clients, schedule appointments, and maintain accurate records while supporting the clinic's mission of compassionate care for pets and their owners. This full-time position offers the opportunity to work closely with animals and humans alike, fostering meaningful relationships in the community.

Benefits

Competitive compensation

Opportunities for learning and growth in veterinary care

Qualifications

• At least 1 year of customer service experience.
• Veterinary or animal care experience preferred (minimum 6 months).
• A calm, kind, and professional demeanor—even under pressure.

Responsibilities

• Greet clients and schedule appointments.
• Assist with client communication and financial transactions.
• Maintain organized and inviting front desk areas.

Skills

Communication

Problem-solving

Multitasking

Job description

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Join Our Team as a Veterinary Customer Service Representative!

Location: Hyde Park Veterinary Clinic – Tampa, FL

Position: Full-Time | Front Desk | Client-Facing | Supportive Team Environment

Are you passionate about helping people and their pets? Do you thrive in a fast-paced, compassionate, and client-focused environment? Hyde Park Veterinary Clinic is looking for a friendly and professional Customer Service Representative (CSR) to be the welcoming face of our practice!

What You'll Do

As a CSR, you'll play a key role in creating positive experiences for our clients—both human and furry. You’ll:

• Greet clients with warmth and professionalism—in person and over the phone
• Schedule appointments and support daily operations with attention to detail
• Assist with client communication, education, and financial transactions
• Maintain clean, organized, and inviting front desk and reception areas
• Ensure accuracy in records, payments, and product recommendations
• Support marketing promotions and maintain positive community relationships
• Provide compassion and calm during emergencies and emotional moments
  
  

What We’re Looking For

• At least 1 year of customer service experience
• Veterinary or animal care experience preferred (minimum 6 months)
• Strong communication, problem-solving, and multitasking skills
• A calm, kind, and professional demeanor—even under pressure
• Positive attitude, team spirit, and a willingness to learn
• Ability to lift 40 lbs and work on your feet for extended periods
  
  

Why You’ll Love Working With Us

• Opportunities for learning and growth in veterinary care
• Get to work with animals AND people every day
• Competitive compensation and benefits package
• Work that makes a difference in the lives of pets and their people
  
  

Sound Like a Fit? Let’s Meet!

If you're ready to bring your customer service expertise into a warm and welcoming animal-loving environment, we’d love to hear from you!

Apply Today and become part of the Hyde Park Veterinary Clinic family—where compassion, communication, and care come first.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Veterinary Services

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