Customer Service Representative

NVA General Practice; Tampa (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

NVA General Practice is seeking a passionate Customer Service Representative to join the Hyde Park Veterinary Clinic in Tampa, FL. In this full-time role, you will create positive experiences for clients and their pets in a supportive team environment. Responsibilities include greeting clients, scheduling appointments, and assisting with client communication. Ideal candidates will have strong communication skills, a calm demeanor, and a desire to help animals.

Benefits

Opportunities for learning and growth in veterinary care

Competitive compensation and benefits package

Qualifications

• At least 1 year of customer service experience.
• Veterinary or animal care experience preferred.
• Calm, kind, and professional demeanor.

Responsibilities

• Greet clients with warmth and professionalism.
• Schedule appointments and support daily operations.
• Assist with client communication and financial transactions.

Skills

Strong communication

Problem-solving

Multitasking

Job description

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Join Our Team as a Veterinary Customer Service Representative!

Location: Hyde Park Veterinary Clinic – Tampa, FL

Position: Full-Time | Front Desk | Client-Facing | Supportive Team Environment

Are you passionate about helping people and their pets? Do you thrive in a fast-paced, compassionate, and client-focused environment? Hyde Park Veterinary Clinic is looking for a friendly and professional Customer Service Representative (CSR) to be the welcoming face of our practice!

What You'll Do

As a CSR, you'll play a key role in creating positive experiences for our clients—both human and furry. You’ll:

• Greet clients with warmth and professionalism—in person and over the phone
• Schedule appointments and support daily operations with attention to detail
• Assist with client communication, education, and financial transactions
• Maintain clean, organized, and inviting front desk and reception areas
• Ensure accuracy in records, payments, and product recommendations
• Support marketing promotions and maintain positive community relationships
• Provide compassion and calm during emergencies and emotional moments
  
  

What We’re Looking For

• At least 1 year of customer service experience
• Veterinary or animal care experience preferred (minimum 6 months)
• Strong communication, problem-solving, and multitasking skills
• A calm, kind, and professional demeanor—even under pressure
• Positive attitude, team spirit, and a willingness to learn
• Ability to lift 40 lbs and work on your feet for extended periods
  
  

Why You’ll Love Working With Us

• Opportunities for learning and growth in veterinary care
• Get to work with animals AND people every day
• Competitive compensation and benefits package
• Work that makes a difference in the lives of pets and their people
  
  

Sound Like a Fit? Let’s Meet!

If you're ready to bring your customer service expertise into a warm and welcoming animal-loving environment, we’d love to hear from you!

Apply Today and become part of the Hyde Park Veterinary Clinic family—where compassion, communication, and care come first.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Veterinary Services

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