Insurance Customer Service Representative (Part Time Remote)

Thrivas Staffing Agency; Tampa (FL); Remote; USD 10,000 - 60,000; Part time

Job summary

An established insurance company seeks a Part Time Customer Service Representative for a remote role, offering flexible hours. Ideal candidates will have prior experience in customer service roles, particularly in call centers or professional offices, and possess strong typing skills. This position involves taking calls regarding claims, completing intake questionnaires, and assisting with administrative tasks, catering to a regulatory environment.

Qualifications

• Call center customer service experience preferred.
• Data entry clerk experience is a plus.
• Mature individual who enjoys interacting with clients.

Responsibilities

• Handle inbound calls and create records for claimants.
• Conduct simple intake questionnaires.
• Provide administrative support and perform data entry.

Skills

Strong typing skills

Clear communication

Attention to detail

Job description

An established insurance company is currently hiring a Part Time Customer Service Representative for a remote job. The position is part time and the work schedule is flexible.

The company is seeking an individual who has worked as a call center customer service representative, front desk receptionist or possibly performing client intake in a professional office or similar. The position is best suited for a mature person who enjoys speaking with people on the phone and has data entry clerk experience.

The Customer Service Rep will take inbound calls from individuals who have a claim. You will go through a simple intake questionnaire and create a new record for each claimant. You must have strong typing skills and the ability to clearly communicate over the phone. This is a highly regulated industry where compliance is stressed. This requires applicants to be focused and detailed. You will answer phones, perform data entry and assist with basic administrative support.