Customer Service Representative

Style Netbox; Stone Mountain (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a friendly and detail-oriented Customer Service Representative. In this role, you'll be the first point of contact for clients, ensuring they receive excellent service and support. Your responsibilities will include handling inquiries, resolving issues, and maintaining positive relationships. With a competitive hourly wage and opportunities for career development, this position offers a dynamic and supportive team environment. If you're passionate about helping others and ready to make a difference, this is the perfect opportunity for you.

Benefits

Employee Discounts

Opportunities for Career Development

Dynamic Team Environment

Participation in Team Events

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus.
• Previous customer service experience preferred but not required.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints with patience and efficiency.
• Document customer interactions and maintain accurate records.

Skills

Communication Skills

Problem-Solving

Attention to Detail

Multitasking

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office Suite

CRM Tools

Job description

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This range is provided by Style Netbox. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $22.00/hr

Join Our Team: Customer Service Representative

Are you passionate about helping others and providing outstanding support? Style Netbox is seeking a friendly and detail-oriented Customer Service Representative to join our team in Sandy Springs, GA.

About the Role:As a Customer Service Representative at Style Netbox, you will be the first point of contact for our clients, ensuring they receive excellent service and support. You will handle inquiries, resolve issues, and maintain positive relationships, all while reflecting the creativity and professionalism of our brand.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Resolve customer issues and complaints with patience and efficiency.

Provide Information About Products, Services, And Company Policies.

Document customer interactions and maintain accurate records.

Collaborate with internal teams to address customer needs and improve service.

Follow up with customers to ensure satisfaction and build lasting relationships.

Qualifications:

High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus.

Previous Customer Service Experience Preferred But Not Required.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to multitask and stay organized in a fast-paced environment.

Proficient with Microsoft Office Suite and customer service software (experience with CRM tools is a plus).

Benefits:

Competitive hourly wage: $16 - $22 per hour.

Monday to Friday schedule (8-hour shifts) — weekends off.

Opportunities for career development and growth.

Dynamic and supportive team environment.

Access to creative and innovative projects.

Employee discounts and participation in team events.

If you’re ready to be part of a company where creativity meets customer satisfaction, apply today and start your journey with Style Netbox!

Location: Sandy Springs, GA

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Staffing and Recruiting

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