Customer Service Representative

Chubb Ltd.; Smyrna (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Chubb External in Smyrna, GA seeks a professional to support clients on water leak detection solutions and to coordinate installation of equipment to help prevent losses. This role involves navigating multiple systems to research and resolve customer inquiries, while documenting interactions and following up as needed.

The successful candidate will work in a team environment, upholding professional interpersonal communication and aligning with corporate policies and processes to meet service and

Qualifications

• Counsel current and potential clients on water leak detection solutions.
• Coordinate installation of purchased equipment to prevent losses.
• Navigate multiple systems to research and resolve customer inquiries.
• Document interactions and follow up as needed.

Responsibilities

• Counsel current and potential clients on water leak detection solutions.
• Coordinate installation of purchased equipment to prevent losses.
• Navigate multiple systems to research and resolve customer inquiries.
• Document interactions and follow up as needed.

Job description

Counsel current and potential clients on water leak detection solutions and coordinate the installation of purchased equipment to predict and prevent losses. Navigate multiple systems / applications to research and resolve customer inquiries and help them get the most out of their products, documenting interactions and following up as needed.

Work effectively in a team environment using professional interpersonal and communication skills. Comply with corporate policies and internal business processes, procedures while meeting, exceeding service performance and quality standards.