Customer Service Representative

IMKO; Sioux Falls (SD); On-site; USD 21,000 - 26,000; Full time

Job summary

IMKO Workforce Solutions is hiring a Customer Service Representative for a local warehousing and distribution company in Sioux Falls. The role involves handling customer inquiries, processing orders, and supporting daily operations to ensure smooth warehouse and distribution activities.

The ideal candidate will have strong communication and organizational skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous customer service or office experience preferred.
• Strong computer skills, including Microsoft Office.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and willingness to learn.

Responsibilities

• Answer customer phone calls and emails.
• Process orders and maintain accurate records.
• Coordinate shipments with warehouse staff and truck drivers.
• Schedule deliveries and dock appointments.
• Perform data entry and update inventory information.
• Assist with resolving order or shipment questions.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Learning-oriented

Tools

Microsoft Office

Job description

IMKO Workforce Solutions is hiring a Customer Service Representative for a local warehousing and distribution company in Sioux Falls! We're looking for an organized, detail-oriented individual who enjoys working with customers, handling office responsibilities, and helping daily operations run smoothly.

Job Responsibilities

• Answer customer phone calls and emails.
• Process orders and maintain accurate records.
• Coordinate shipments with warehouse staff and truck drivers.
• Schedule deliveries and dock appointments.
• Perform data entry and update inventory information.
• Assist with resolving order or shipment questions.

Qualifications

• Previous customer service or office experience preferred.
• Strong computer skills, including Microsoft Office.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and willingness to learn.
• Warehouse or logistics experience is a plus!