Customer Support Specialist — Financial Services (San Jose)

Redwood Valley Partners; San Jose (CA); On-site; USD 48,000 - 66,000; Full time

Job summary

Redwood Valley Partners in San Jose, CA is seeking a Customer Service Representative for a full-time role. You will handle customer inquiries, resolve issues, and ensure satisfaction, collaborating with the sales team to understand needs and deliver solutions.

The position emphasizes accurate record-keeping and exceptional service. Compensation ranges from $48,000 to $66,177 per year, with details shared during the hiring process.

Qualifications

• Experience in customer service or related field required.
• Strong communication and problem-solving abilities essential.
• Proficiency in English required; knowledge of financial services a plus.

Responsibilities

• Handling customer inquiries
• Resolving issues
• Maintaining accurate records
• Providing exceptional customer service
• Working with the sales team to understand customer needs

Skills

Customer service

Communication

Problem solving

Record keeping

Education

High school diploma or equivalent

Job description

Redwood Valley Partners in San Jose, CA is seeking a Customer Service Representative for a full-time role. You will handle customer inquiries, resolve issues, and ensure satisfaction, collaborating with the sales team to understand needs and deliver solutions.

The position emphasizes accurate record-keeping and exceptional service. Compensation ranges from $48,000 to $66,177 per year, with details shared during the hiring process.