Customer Service Representative

National Seating & Mobility, Inc.; San Diego (CA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition Reimbursement and Education Ab

Job summary

National Seating & Mobility, Inc. is offering a full-time day-shift role (8-hour shift, Mon–Fri) with pay starting at $20+ per hour, DOE. This position supports our clients with mobility solutions, handles calls, manages orders, and assists with work orders, data entry, and inventory.

NSM emphasizes HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. We are an Equal Opportunity Employer and provide company-paid holidays, 401k matching, and tuition assistance as part

Qualifications

• High School Diploma or GED.
• Strong organizational skills.

Responsibilities

• Answer phone calls and manage inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and caregivers.
• Assist in completion of work orders with client information, equipment details, and eligibility checks.
• Perform data entry, clerical tasks, assist with inventory, and receive deliveries.

Skills

Customer service

Data entry

Phone etiquette

Organizational skills

Education

High School Diploma or GED

Job description

Full-time Opportunity| 8- hour shift (day) | Monday – Friday | $20+ hourly DOE

National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs.

Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.

NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.

Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Position Highlights: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Qualifications:

• High School Diploma or G.E.D.
• Organizational Skills
• Company paid holidays
• 401k Company Match
• Tuition Reimbursement and Education Assistance

We are looking to grow our enthusiastic and engaged team at National Seating Mobility.

At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.