Customer Service Representative

Prcresources; San Antonio (TX); On-site; USD 35,000 - 60,000; Full time

Job summary

A leading company in the construction industry is seeking a bilingual Customer Service Representative for their San Antonio location. The ideal candidate will manage customer inquiries, support job scheduling, and ensure customer satisfaction in a fast-paced environment. This entry-level role requires strong interpersonal skills, organization, and basic computer proficiency, with immediate hiring available.

Qualifications

• Bilingual in English and Spanish required.
• Experience in construction or related fields preferred.
• Strong communication and interpersonal skills necessary.

Responsibilities

• Serve as the main point of contact for customer inquiries.
• Coordinate daily with field crews and project managers.
• Enter and track job orders and resolve customer issues.

Skills

Customer Service

Bilingual (English/Spanish)

Communication

Organization

Tools

Basic computer proficiency

Job description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

PRC Resources - San Antonio, TX, United States

INDUSTRY: Construction Services

LOCATION: San Antonio, TX (Garden Ridge)

CONTEXT: Our client is seeking a bilingual Customer Service Representative for their Garden Ridge location in San Antonio, TX. This is a fast-paced, client-facing role that requires someone who can manage communication with both customers and field crews. The ideal candidate will have prior experience in the construction industry and possess excellent interpersonal skills. This is a critical position that supports daily operations, job scheduling, and customer satisfaction, and is available for immediate hire.

Responsibilities

• Serve as the main point of contact for customer inquiries, scheduling, and follow-ups.
• Communicate clearly and effectively in both English and Spanish with clients and internal teams.
• Coordinate daily with field crews, project managers, and office staff to ensure smooth operations.
• Enter and track job orders, resolve issues, and follow up to confirm service completion.
• Maintain a professional and calm demeanor while handling multiple tasks and timelines.
• Support office administration as needed, including documentation, customer files, and reports.
  
  

Qualifications

• Bilingual (English/Spanish) required.
• Experience in construction or a related field preferred.
• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable working in a fast-paced, team-driven environment.
• Basic computer proficiency (e.g., data entry, scheduling systems, email).
  
  

Posted On: Monday, June 2, 2025

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Strategic Management Services

Referrals increase your chances of interviewing at PRC Resources by 2x

Get notified about new Customer Service Representative jobs in San Antonio, TX.

Airport Customer Service Agent (AS)-SAT-PT

Customer Service Representative - State Farm Agent Team Member

San Antonio, TX $35,000.00-$60,000.00 2 weeks ago

Future Opening: Customer Service Representative - State Farm Agent Team Member

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

San Antonio, TX $50,000.00-$65,000.00 1 month ago

Remote - Customer Service Representative - SAT

Healthcare Customer Service Rep | $ 15.00 per hour! + bonus| Starts 7/2/25

Future Opening: Customer Service Representative - State Farm Agent Team Member

Floor Staff-Starting Wage :$12.00/Hour Free Movies Fun Environment-Weekend and night shifts are required

Customer Care Representative (Call Center)

Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 7/2/25

San Antonio, Texas Metropolitan Area $17.00-$25.00 6 hours ago

Customer Care Representative - Urgent Need

Appointment Customer Representative | Work From Home

San Antonio, TX $36,000.00-$47,000.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.