Customer Service Representative

Kids for the Future; San Antonio (TX); On-site; USD 20,664 - 30,307; Full time

Job summary

Kids for the Future is seeking a full-time CSR to provide exceptional service to River City Produce customers, collect and enter orders using Produce Pro, and support the sales team with various tasks. The role involves distributing price lists and marketing materials, plus making outbound sales calls.

Qualifications include a high school diploma or GED, with a Bachelor's in Marketing or Business preferred; bilingual English/Spanish is a plus, along with strong organizational and interpersonal

Qualifications

• High school diploma or GED required; a Bachelor's degree in Marketing or Business is preferred.
• Bilingual skills in English/Spanish are preferred.
• Strong organizational skills.
• Strong interpersonal skills with an outgoing, positive attitude.

Responsibilities

• Provide exceptional customer service to River City Produce customers.
• Perform customer order collection and entry using Produce Pro.
• Distribute customer price lists and other marketing materials as requested.
• Assist the sales department with miscellaneous sales tasks.
• Perform outbound sales calls.
• Perform other related tasks as requested by supervisor.

Education

High school diploma or GED

Bachelor’s degree in Marketing or Business preferred

Job description

• Employee Type FT Non-Exempt

Description

• Provide exceptional customer service to all internal and external River City Produce customers
• Perform customer order collection and entry using company software (Produce Pro)
• Distributes customer price lists and other marketing materials as requested
• Provides assistance to the sales dept. on misc. sales functions
• Perform outbound sales calls
• Perform other related tasks, as requested by supervisor

Requirements

Qualifications and Experience:

• Must be able to sit for up to 6-9 hours daily to perform job duties
• Must be available evenings, weekends as holidays as required by the needs of the business – one weekend day per week is required for all CSR positions.
• Must be able to stoop, squat, bend and/or twist to perform various job functions
• Must be able to stand intermittently and occasionally climb up and down one flight of stairs as needed to get to conference room.
• Must be able to reach overhead, forward, back and down to perform various job functions
• Must be able to have corrected vision to
• Be aware of surroundings and location of resources and tools needed;
• Answer telephone switchboard
• Must be able to read computer monitors, invoices, posted notifications, etc. in order to perform various job functions

Environmental conditions:

• Must be able to work around noise and/or vibration generated by the truck and other equipment
• Must be able to work around fumes, dust, gases and odors.

• Must be able to work in cold warehouse environments (33°- 56°F) as required by the job
• Must be alert and able to identify a hazard, should one occur, by reporting immediately or, if directed, by taking corrective measures

Education and Skills:

• High school diploma or GED required, Bachelor’s degree in Marketing or Business preferred
• Bilingual preferred (English/Spanish)
• Strong organizational skills
• Strong interpersonal skills (outgoing, positive attitude, enthusiastic)