Customer Service Representative

Durand Insurance & Financial Services; Rockville (MD); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Base + commission

PTO

Health insurance

401k

Paid training

Growth potential

Job summary

Christian Durand - State Farm Agency in Gaithersburg, MD seeks an Account Representative (Customer Service/Sales). Training provided; must obtain Property & Casualty license and Life/Health licenses.

Fluency in Spanish and English essential for value-based conversations and exceptional customer experience. We offer base salary plus commission/bonus, paid time off, health insurance, 401k, paid training, and clear growth potential within the office.

Qualifications

• Fluent in Spanish and English; bilingual communications with customers.
• Prior sales or customer service experience preferred.
• Willing to obtain Property & Casualty license and Life/Health licenses.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products and services.
• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.

Skills

Bilingual: Spanish/English

Customer service

Sales mindset

Communication skills

Self-motivated

Multi-tasking

Relationship building

Education

Property & Casualty license

Life & Health license

Job description

Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for an Account Representative (Customer Service/Sales). Insurance experience is not required as we will train the right person with the right personality and skill set! Must be willing to obtain Property and Casualty insurance license and be fluent in Spanish and English.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.

What we provide

• Base Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Health Insurance
• 401k
• Paid Training
• Growth potential/Opportunity for advancement within my office

Requirements

• Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)