Bilingual - Customer Service Representative

StaffMyAgency; Silver Spring (MD); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Base salary plus commission/bonus

Paid time off

Health Insurance

401k

Paid Training

Growth potential/Advancement

Job summary

State Farm Agency in Gaithersburg, MD is hiring a Bilingual Account Representative (Spanish/English) to provide customer service and sales support. No insurance experience required; training provided and license preparation offered. Responsibilities include lead development, appointment setting, and building strong customer relationships.

The role emphasizes value-based conversations, reliable service, and opportunities for growth with base salary plus commission, benefits, and training.

Qualifications

• Fluent in Spanish and English; able to communicate clearly with customers.
• Experience in sales or customer service preferred.
• Willing to obtain Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.

Skills

Bilingual Spanish/English

Customer service

Sales

Communication skills

Job description

Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a Bilingual (Spanish/English) Account Representative (Customer Service/Sales). Insurance experience is not required as we will train the right person with the right personality and skill set! Must be willing to obtain Property and Casualty insurance license and be fluent in Spanish and English.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.

What we provide

• Base Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Health Insurance
• 401k
• Paid Training
• Growth potential/Opportunity for advancement within my office

Requirements

• Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent communication skills - written, verbal and listening
  
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)

EEO (Equal Employment Opportunity) Questions