Customer Service Representative

FASTSIGNS International. Inc; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS International, Inc in Philadelphia is seeking a Customer Service Representative to be the initial contact for customers at our FASTSIGNS Center.

You will prepare estimates, implement work orders, and build lasting relationships with clients through various communication methods. Ideal candidates have customer service experience and are eager to learn and grow within the company. The position offers competitive pay and ongoing training opportunities.

Qualifications

• 2-3 years of customer service/sales experience preferred.
• Outgoing, responsive, eager to learn, and has the ability to build relationships.
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current and prospective customers.
• Prepare estimates, implement work orders, and ensure timely delivery.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Customer service skills

Sales experience

Listening skills

Organizational skills

Education

High school diploma or equivalent

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

FASTSIGNS OF NORTHEAST PHILADELPHIA is looking for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of customer service/sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skillsAbility to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!