Representante de Servicio al Cliente

FASTSIGNS #69905; San Diego (CA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Competitive Pay

Holidays

Performance Bonus

Ongoing Training

Job summary

FASTSIGNS #69905 is seeking a Customer Service Representative to join our team in a fast-paced sign center. You will be the initial contact for customers, learn to prepare estimates, and manage work orders to ensure timely delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and engage with customers by email, phone, in person, and at their place of business. Build lasting relationships and identify new sales opportunities.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of retail or counter sales preferred.
• Outgoing, responsive, eager to learn, and able to build relationships.
• Good listening and organizational skills.

Responsibilities

• Be the initial contact with current and prospective customers.
• Learn to prepare estimates, implement work orders, and ensure timely delivery.
• Participate in daily team meetings and contribute to business and marketing plans.
• Interact with customers via email, phone, in person, and on-site.
• Build long-lasting relationships and convert prospects into long-term clients.
• Prospect for new business and network for sales opportunities.
• Sell a dynamic product line that adapts to customer needs.

Skills

Customer service

Communication

Relationship building

Time management

Team player

Problem solving

Education

High school diploma or equivalent

Job description

FASTSIGNS #69905 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.
• Prospect for new business and network for sales opportunities
• Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.