Customer Service Representative

Clarity Recruiting; New Jersey; On-site; USD 42,000 - 64,000; Full time

Job summary

Clarity Recruiting in New Jersey is seeking a customer-focused representative who enjoys talking to people and solving problems. You will convert customers into satisfied advocates by addressing inquiries via phone, email, and chat, and by delivering accurate information about product availability and pricing.

You will collaborate with internal teams to meet customer needs, perform data entry across platforms, and help maintain high service standards.

Qualifications

• 1-3 years of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multitasking

Organizational skills

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work