Customer Service Representative

President Container Group; New Jersey; On-site; USD 33,000 - 40,000; Full time

Job summary

President Container Group is seeking a on-site Customer Service Associate in Moonachie, NJ. You will be the primary contact for customers and the sales team, processing orders, answering questions, tracking orders through delivery, and resolving issues promptly.

This full-time, on-site role requires accuracy and strong communication to keep customer records up to date and to provide timely pricing and shipping updates to the sales team. Equal opportunity employer.

Qualifications

• Must be able to process orders accurately and efficiently.
• Must answer customer questions and resolve issues promptly.
• Must track orders and keep customer records current.
• Must share pricing, product, production and shipping updates with sales.

Responsibilities

• Be the main point of contact for customers and sales team.
• Process orders accurately and efficiently.
• Answer customer questions and resolve issues quickly.
• Track orders through delivery and update records as needed.

Skills

Process orders

Customer questions

Track orders

Update sales with pricing and shipping

Job description

Moonachie, NJ $24.04 – $28.85/hr Full-time · On-site

About the role

Be the main point of contact for our customers and sales team. You’ll process orders, answer questions, track orders through delivery and resolve issues quickly and accurately.

What we’re looking for

• Process orders accurately and efficiently
• Answer customer questions and resolve issues
• Track orders and keep customer records current
• Share pricing, product, production and shipping updates with sales

President Container Group is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit and business needs.