Customer Service Representative

TEKsystems; Nashville (TN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems in Nashville, TN is seeking two Customer Service Representatives for an on-site contract-to-hire role. You will handle inbound calls, assist walk-in customers, process payments, and maintain accurate records while delivering friendly, professional service in a fast-paced environment.

The ideal candidate has 1-2 years in customer service and data entry, strong verbal and written communication, and proven ability to multitask.

Qualifications

• 1-2 years of customer service experience.
• 1-2 years of data entry experience.
• Strong verbal and written communication skills.
• Ability to talk with customers while accurately entering information into systems.
• Typing speed of 35-40 WPM or higher.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a fast-paced environment.
• Proven ability to multitask and prioritize competing responsibilities.

Responsibilities

• Answer and manage incoming customer calls.
• Assist walk-in customers with questions and service needs.
• Process payments and customer transactions.
• Enter and maintain accurate data in company systems.
• Create and maintain customer records.
• Respond to customer inquiries, requests, and complaints professionally.
• Review pricing and delivery information.

Skills

Customer service

Data entry

Verbal communication

Written communication

Typing speed 35-40 WPM

Attention to detail

Multitasking

Job description

Customer Service Representative *Location:* Nashville, TN (On-Site)

*Employment Type:* Contract-to-Hire (4 Months)

*Pay Rate:* $19.00/hour

*Schedule:* Monday-Friday, 8:00 AM-5:00 PM (1-Hour Lunch)

*No Weekends Required*

Position Overview We are seeking two Customer Service Representatives to join a fast-paced customer support team in Nashville, TN. This role combines customer-facing service, administrative support, data entry, and phone-based customer support. The ideal candidate is highly organized, detail-oriented, and thrives in a high-volume environment while providing exceptional customer service both in person and over the phone. This is an excellent opportunity for individuals who enjoy multitasking, working collaboratively with a close-knit team, and contributing to efficient day-to-day operations.

Key Responsibilities

• Answer and manage incoming customer calls
• Assist walk-in customers with questions and service needs
• Process payments and customer transactions
• Enter and maintain accurate data in company systems
• Create and maintain customer records
• Respond to customer inquiries, requests, and complaints professionally
• Review pricing and delivery information

Required Qualifications

• 1-2 years of customer service experience
• 1-2 years of data entry experience
• Strong verbal and written communication skills
• Ability to talk with customers while accurately entering information into systems
• Typing speed of 35-40 WPM or higher
• Strong attention to detail and organizational skills
• Ability to work effectively in a fast-paced environment
• Proven ability to multitask and prioritize competing responsibilities

Preferred Qualifications

• Automotive industry experience
• Dealership experience
• Vehicle title processing experience
• Experience working in high-volume customer service environments

Benefits Eligibility requirements may apply. Available benefits may include:

Job Type & Location

This is a Contract to Hire position based out of Nashville, TN.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Nashville,TN.

Application Deadline

This position is anticipated to close on Sep 2, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating