Customer Service Representative

Egreenservices; Moreno Valley (CA); On-site; USD 78,000 - 105,000; Full time

Benefits offered by this job

Freelance flexibility

Benefits

Job summary

Twitter in Moreno Valley, CA seeks a mid-level Customer Service Representative to own outcomes and drive sales results. You will work on coaching, experimentation, and targeted messaging across the sales funnel, with real responsibility and room to swing big.

You'll use Salesforce Service Cloud, read intent data, and route hot leads first while mentoring juniors so the team grows. The position offers a base salary of 78,000–105,000 USD per year plus benefits and flexible arrangements.

Qualifications

• 4 or more years steering sales marketing projects end to end.
• Hands-on Salesforce Service Cloud experience.
• Adaptability when requirements shift.
• Empathy to deliver constructive feedback and guidance.
• Mid-level fluency in Salesforce Service Cloud with troubleshooting focus.

Responsibilities

• Run experiments on sales marketing messaging and keep only what converts.
• Turn churned sales marketing logos into win-back targets with a plan.
• Read intent data and route the Moreno Valley hot leads first.
• Coach junior reps through their first design-led negotiation.
• Keep the messaging consistent from Moreno Valley, CA billboards to cold DMs.

Skills

Salesforce Service Cloud

Customer service

Sales marketing

Job description

Twitter pays for outcomes, trusts its Customer Service Representative team to chase them, and gives Moreno Valley sellers the room to swing big. Everything about this mid-level Customer Service Representative post says trust — $78,000 - $105,000, freelance flexibility, and 4 years rewarded with real say.

Key Responsibilities

• Run experiments on sales marketing messaging and keep only what converts
• Turn churned sales marketing logos into win-back targets with a plan
• Read intent data and route the Moreno Valley hot leads first
• Coach junior reps through their first design-led negotiation
• Keep the messaging consistent from Moreno Valley, CA billboards to cold DMs

What You'll Bring

• Hands-on Salesforce Service Cloud experience that survives a whiteboard interview
• 4 or more years steering sales marketing projects end to end
• Adaptability and resilience when facing shifting requirements
• The kind of empathy that makes hard feedback land softly
• Mid-level fluency in Salesforce Service Cloud, with Troubleshooting on your roadmap
• A growth mindset and openness to constructive feedback

Twitter grew up alongside its customers, scaling from a single Moreno Valley room into the sales marketing partner much of CA now trusts. We give people real $78,000 - $105,000 stakes in the outcome so ownership stops being a buzzword.

Earn a $78,000 - $105,000 base while a mentor accelerates your jump from mid-level to lead, with benefits and flexibility along for the ride.

As of this visit, Twitter is actively reviewing for the Customer Service Representative role.