Customer Service Representative

Scion Staffing; Mesquite (TX); Hybrid; USD 20,664 - 23,419; Full time

Benefits offered by this job

Hourly pay of $15‑$17/hour

Temp‑to‑hire opportunity with growth potential

Remote eligibility after 2–4 weeks based on performance

Structured onboarding and coaching

Inclusive work environment

Job summary

A client-focused staffing agency is seeking a Customer Service Representative to engage prospective clients through high-volume outbound calls. The ideal candidate should have a proven experience in telemarketing or call center roles and be comfortable working in a performance-driven environment. Responsibilities include generating and qualifying merchant service opportunities while meeting daily quotas. This position offers $15-$17/hour, with potential for remote work and bonuses based on performance.

Qualifications

• Proven experience with outbound dialing in a telemarketing or call center environment.
• Comfort working in a quota‑driven, performance‑focused role.
• Confident, professional, and energetic phone presence.

Responsibilities

• Conduct high‑volume outbound calls to engage prospective clients.
• Generate and qualify merchant services opportunities.
• Meet or exceed daily and weekly call and activity quotas.

Skills

Outbound dialing experience

Quota-driven performance

Confident phone presence

Coachability

Reliability

Job description

Position Overview

The Customer Service Representative will play a critical role in driving outbound engagement and generating qualified merchant services opportunities. This position is ideal for a high‑energy professional who thrives in a fast‑paced, quota‑driven environment and enjoys being on the phone. The client is seeking consistent producers who are motivated, coachable, and excited to contribute to a growing team.

Perks

• Hourly pay of $15‑$17/hour with the opportunity to earn monthly performance‑based bonuses
• Temp‑to‑hire opportunity with long‑term growth potential for strong performers
• Remote eligibility after 2–4 weeks based on performance and KPI attainment
• Structured onboarding, coaching, and clear performance metrics to support success
• Inclusive, team‑oriented work environment that values reliability, motivation, and results

Responsibilities

• Conduct high‑volume outbound calls to engage prospective clients
• Generate and qualify merchant services opportunities
• Meet or exceed daily and weekly call and activity quotas
• Work and follow up on leads provided by the company
• Accurately track calls, outcomes, and performance metrics
• Collaborate with team members and leadership to improve outbound effectiveness

Qualifications

• Proven experience with outbound dialing in a telemarketing or call center environment
• Comfort working in a quota‑driven, performance‑focused role
• Confident, professional, and energetic phone presence
• Production‑motivated with resilience and coachability
• Strong reliability and ability to work onsite during initial training period

Compensation and Benefits

This position offers $15‑$17/hour, with monthly bonuses tied to KPI performance. The role is structured as temp‑to‑hire, with eligibility for remote work after an initial onsite ramp‑up period based on performance. Additional benefits may be available upon conversion, in accordance with client policy.

How to Apply

For immediate consideration, please submit your resume here!

Equal Opportunity Employer

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that has enacted fair chance, arrest or conviction‑based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non‑biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.