Customer Service Representative

Mindlance; Mason (OH); On-site; USD 17,908; Full time

Job summary

A national recruiting firm in Mason, OH is seeking a Customer Service Representative for a 3-month contract. The role requires handling customer inquiries and performing data entry efficiently. You will maintain customer relationships by addressing their questions with professionalism. This position offers a pay rate of $13/hr and expects adherence to productivity standards. Ideal candidates will demonstrate strong communication skills and attention to detail in a dynamic environment.

Qualifications

• Ability to receive and place telephone calls.
• Experience with data entry and basic software programs.
• Strong capability to handle customer inquiries professionally.

Responsibilities

• Receive and place telephone calls.
• Perform data entry and software usage.
• Maintain customer relationships and address their concerns.

Skills

Telephone communication

Data entry

Customer relationship management

Attention to detail

Productivity standards adherence

Job description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

Business : Customer Service Representative

Location : 8990 Duke Drive;Mason OH 45040

Division : Pharma

Pay : $13.00/hr.

Contract : 3 Months

Training : 8:30AM – 4:00PM for 5 weeks

Work Schedule : 8:00AM – 10PM OT and Saturdays a possibility

Qualifications

Description

• Receive and place telephone calls.
• Perform data entry and use software programs.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Must document all calls and evaluate each account to determine if further research is necessary.
• Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
• Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
• Requires close attention to accuracy, performs independently, subject to practices and procedures.

Additional Information

Thanks & Regards,