Customer Service Representative I

Mindlance; Warrendale (Allegheny County); On-site; USD 32,000 - 40,000; Full time

Job summary

A national recruiting company is seeking a Customer Service Representative I in Warrendale, PA. The role entails receiving and placing calls, maintaining customer relationships, and performing data entry. Candidates should have a GED or high school diploma and possess strong communication skills. This position is full-time, Monday through Friday from 12:30 PM to 9:00 PM EST, and focuses on providing exceptional service to customers while meeting productivity standards.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to maintain professionalism in all situations.
• Experience with customer service roles preferred.

Responsibilities

• Receive and place telephone calls.
• Perform data entry and use software programs.
• Document all calls and evaluate accounts.

Skills

Data entry

Customer relationship management

Attention to detail

Education

GED or High School Diploma

Job description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

Job Title : Customer Service Representative I

Duration : 5 months

Shift : Monday through Friday 12:30pm - 9:00 PM EST

• Receive and place telephone calls. Perform data entry and use software programs.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Must document all calls and evaluate each account to determine if further research is necessary.
• Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
• Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
• Requires close attention to accuracy, performs independently, subject to practices and procedures.

Qualifications

GED or HSD

Additional Information

If you are interested feel free to reach