Customer Service Representative

Insight Global; Las Vegas (NV); On-site; USD 29,000 - 32,000; Full time

Job summary

Insight Global in Las Vegas, NV is hiring a Customer Service Representative. The role involves opening and closing each day, logging shipments, and assisting customers with packages. You will service 1–2 clients per hour and coordinate with teammates for escalation.

The position emphasizes strong communication skills, 3+ years in customer service, and the ability to work independently in a fast-paced environment with a Fortune 500 company.

Qualifications

• 3+ years of Customer Service Experience.
• Self-sufficient – opening and closing by themselves.
• Basic computer skills to enter shipping/tracking information.
• Previous team lead or management experience.
• Strong written and verbal communication.

Responsibilities

• Open and close the store each day.
• Assist customers with packages and ensure proper logging for correct location.
• Create new shipment logs/labels and service 1–2 clients per hour.
• Escalate questions to team members when needed.

Skills

Customer Service Experience

Self-sufficient

Basic computer skills

Team lead/management experience

Written and verbal communication

Job description

Position: Customer Service Representative

Location: Las Vegas, NV

$21-$23 Hourly Based On Experience

Looking to HIRE RIGHT AWAY!!

Shifts

• Monday-Friday: 9am-6pm
• Saturday: 11am-6pm

Must Have

• 3+ years of Customer Service Experience
• Self-sufficient - Will be opening and closing by themselves
• Basic computer skills to enter shipping/tracking information
• Previous team lead or management experience
• Strong written and verbal communication skill

Day to Day

This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated