Customer Service Representative

Insight Global; Honolulu (HI); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A prominent staffing agency is seeking a Customer Service Representative in Honolulu, Hawaii. The role involves assisting customers, managing shipments, and offers opportunities for advancement within a large Fortune 500 company. Ideal candidates will possess strong communication skills and basic computer proficiency, and be self-sufficient in handling responsibilities. Full-time employment with competitive pay and benefits including medical and vision insurance is available.

Qualifications

• Self-sufficient – Will be opening and closing by themselves.
• Basic computer skills to enter shipping/tracking information.
• Customer Service experience is essential.

Responsibilities

• Open and close the store each day.
• Assist customers with packages and ensure they are logged correctly.
• Service 1-2 clients per hour and create new shipment logs/labels.

Skills

Self-sufficient

Basic computer skills

Customer Service experience

Strong written communication skills

Strong verbal communication skills

Ability to lift packages 30-50lbs

Job description

Position

Customer Service Representative

Base Pay Range

$24.00/hr - $26.00/hr

Pay Note

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Shift Schedule

• Monday-Friday: 9am-6pm
• Saturday: 11am-6pm

Must Haves

• Self‑sufficient – Will be opening and closing by themselves
• Basic computer skills to enter shipping/tracking information
• Customer Service experience
• Strong written and verbal communication skills
• Ability to lift packages 30-50lbs when needed

Day to Day

• This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1‑2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Customer Service

Industries

Transportation, Logistics, Supply Chain and Storage

Benefits

• Medical insurance
• Vision insurance