Customer Experience Specialist

Manpower Las Vegas; North Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Manpower Las Vegas is seeking a Customer Service Representative to be the primary contact for customers, delivering exceptional service and supporting daily operations. You will collaborate with production, warehouse and sales to ensure accurate order processing, timely communication, and a positive customer experience from start to finish.

The role emphasizes organization, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous customer service or office experience preferred.
• Excellent verbal and written communication.
• Strong organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office and data entry systems.

Responsibilities

• Respond to customer inquiries via phone, email and in person.
• Process orders, returns and service requests accurately.
• Monitor orders and provide shipping and delivery updates.
• Maintain accurate customer records and data entry.
• Coordinate with warehouse and production to meet expectations.
• Support sales and operations with administrative tasks.
• Deliver outstanding service through communication and problem-solving.
• Improve customer satisfaction and operational efficiency.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

Team player

Tools

Microsoft Office

Job description

Manpower Las Vegas is seeking a Customer Service Representative to be the primary contact for customers, delivering exceptional service and supporting daily operations. You will collaborate with production, warehouse and sales to ensure accurate order processing, timely communication, and a positive customer experience from start to finish.

The role emphasizes organization, attention to detail, and the ability to multitask in a fast-paced environment.