Customer Solutions Specialist

Billandrodsappliance; Livonia (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k)

Company parties

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Job summary

A local appliance store is seeking a passionate Customer Service Representative in Livonia, MI. As the front-line contact for customers, you'll help solve problems and provide solutions, ensuring a positive experience. No previous experience is required, as training will be provided. This is a full-time position with a schedule of 40 hours per week, including Saturdays. Join a supportive team that values integrity and community service.

Qualifications

• Passion for helping others and problem-solving.
• Ability to communicate effectively with customers.

Responsibilities

• Act as the main point of contact for customers.
• Listen to customer needs and provide clear solutions.
• Assist with customer orders, inquiries, and follow-ups.
• Work with your team to ensure every customer has a great experience.

Job description

Benefits

• 401(k)
• Company parties
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing

Customer Service Representative

Are you a people person with a passion for helping others? Bill and Rod's Appliance is looking for a Customer Service Representative to join our team! Since 1963, we've been more than just an appliance store—we've been a trusted part of the community, serving our neighbors with honesty and integrity.

We're looking for someone who loves to solve problems and genuinely wants to be part of a supportive, caring team. As the first point of contact for our customers, you'll be a true customer champion, building relationships and helping people find the solutions they need. Our team believes in supporting each other, taking ownership of our work, and serving our community.

What You'll Do

• Act as the main point of contact for customers, both in person and on the phone.
• Listen to customer needs and provide helpful, clear solutions.
• Assist with customer orders, inquiries, and follow-ups.
• Work with your team to ensure every customer has a great experience.

What We Offer

• Location: Our Livonia, MI store.
• Schedule: Full-time, 40 hours per week, including every Saturday. We're closed on Sundays.
• Experience: None needed! We'll provide all the training you need to succeed.

If you're a natural helper who is ready to roll up your sleeves, contribute to a fun team environment, and do the right thing, we encourage you to apply!