Customer Service Representative

Belcan Corporation; Lafayette (IN); On-site; USD 28,000 - 39,000; Full time

Job summary

Belcan Corporation in Lafayette, IN is seeking an Associate Customer Service Rep I for a 12-month contract with potential to convert to direct hire for the right candidate. The role focuses on addressing customer inquiries by phone or email to resolve issues according to service standards.

The entry-level position offers supervision and guidance as you gain experience with Belcan's products and services, with responsibilities that include handling basic calls and growing your customer service

Qualifications

• Responds to customer inquiries via telephone or email to provide problem resolution.
• Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• 0-3 years of experience in customer service.

Responsibilities

• Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
• The Entry level will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
• The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
• Frequently reports to the Customer Service Manager.

Skills

Customer service

Phone support

Job description

Job Title

Associate Customer Service Rep I

Pay Rate

$24/hr.

Location

Lafayette, IN

Area Code

765

ZIP Code

47903

Start Date

Right Away

Keywords

#LafayetteoJobs; #CustomerServiceRepjobs; #INDP+

Contract Type

12 Months contract role

Job Description

This is 12 Months contract role and the role will lead to a direct hire position for the right candidate.

• Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
• The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
• The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
• Frequently reports to the Customer Service Manager.
• 0-3 years.

Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.