Associate Customer Service Rep I

Belcan Corporation; Lafayette (IN); On-site; USD 56,735,000 - 80,805,000; Full time

Job summary

Belcan is seeking an Associate Customer Service Rep I for a 12-month contract in Lafayette, Indiana. The role handles customer inquiries by phone or email, resolves issues, and supports service and technical departments.

This entry-level position offers supervision and will transition to direct hire for the right candidate. It is ideal for candidates with 0-3 years of experience who want to start in customer service and grow with the company.

Qualifications

• Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
• The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
• The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
• 0-3 years.

Responsibilities

• Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
• The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
• The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
• Frequently reports to the Customer Service Manager.

Skills

Customer service

Job description

Description: Job Title: Associate Customer Service Rep I
Pay Rate: $24/hr.
Location: Lafayette, IN
Area Code: 765
ZIP Code: 47903
Start Date: Right Away
Keywords: #LafayetteoJobs; #CustomerServiceRepjobs; #INDP+

This is 12 Months contract role and the role will lead to a direct hire position for the right candidate.

Job Description:

• Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
• The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
• The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
• Frequently reports to the Customer Service Manager.
• 0-3 years.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.