Customer Service Representative

Avalonvi; Kansas City (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands‑on customer service experience

Performance‑based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Avalonvi is hiring a friendly and dependable Customer Service Representative in an entry-level role based in the United States. You will assist customers, answer questions, and provide a professional, positive experience.

This position emphasizes clear communication, relationship-building, and ongoing development. The role offers paid training, opportunities for career advancement, and a supportive team environment, making it ideal for someone who enjoys helping people and learning in a

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.

Responsibilities

• Listen carefully to customer needs and provide helpful information.
• Identify customer needs and recommend appropriate products or solutions.
• Address routine customer questions and concerns.
• Communicate product and service information clearly and accurately.
• Assist with customer follow-ups and relationship-building activities.
• Support customer satisfaction and engagement initiatives.
• Assist with promotional and customer outreach activities.
• Maintain accurate records of customer interactions and follow-ups.
• Communicate customer feedback and questions to appropriate team members.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to achieve customer service objectives.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Customer-focused

Listening

Problem solving

Organizational skills

Multitasking

Positive attitude

Adaptable

Reliable

Education

High school diploma

Job description

About Us

AtAvalonvi, we specialize in strategic, real-world marketing solutionsthat help brands connect with people where it matters most — face toface, in physical spaces, and through impactful brand experiences.Frombrand positioning to on-the-ground campaigns, we bring ideas to lifebeyond screens.

Job Summary

We are seeking a friendly and dependable Customer Service Representative to assist customers, answer questions, and provide a professional and positive experience. This entry-level opportunity is ideal for someone who enjoys helping people, communicating clearly, and developing strong customer service and relationship-building skills.

Responsibilities

• Listen carefully to customer needs and provide helpful information.
• Identify customer needs and recommend appropriate products or solutions.
• Address routine customer questions and concerns.
• Communicate product and service information clearly and accurately.
• Assist with customer follow-ups and relationship-building activities.
• Support customer satisfaction and engagement initiatives.
• Assist with promotional and customer outreach activities.
• Maintain accurate records of customer interactions and follow-ups.
• Communicate customer feedback and questions to appropriate team members.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to achieve customer service objectives.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands‑on customer service experience
• Performance‑based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching