Customer Service Representative

Blevins Inc.; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly rate

Medical/Dental/Vision

401(k) Plan

Paid Holidays

Paid Vacation

Paid Sick Days

Annual Bonus Potential

401k Profit Sharing

Job summary

Blevins, Inc. is seeking a Customer Service Representative for our Jacksonville, FL branch. The role emphasizes maintaining excellent customer interfaces and delivering a positive customer experience, with familiarity in home improvement products and HVAC being a plus.

The position offers a Monday–Friday workweek from 8:00 am to 5:00 pm, with benefits, training opportunities, and potential annual bonus based on performance.

Qualifications

• High School diploma or equivalent required.
• Familiarity with home improvement products is a plus.
• HVAC experience preferred.
• Strong customer service orientation.

Responsibilities

• Utilize provided reports to enhance inside sales.
• Maintain an established customer base through weekly calls and emails.
• Handle order entry and quote preparation.
• Work hand in hand with Outside Sales force.
• Perform special projects.
• Support HVAC Coordinator.

Skills

Strong work ethic

Positive attitude

Professional phone etiquette

Data entry

Excellent organizational skills

Education

High School diploma or equivalent

Tools

MS Office

Internet applications

Job description

Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a Customer Service Representative position in our Jacksonville, FL branch. Familiarity with home improvement products and HVAC experience are both a plus. The ideal candidate should be skilled in maintaining excellent customer interfaces and delivering a positive customer experience.

Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years. Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills an important role. Our Purpose: Connecting People with Products that Enhance Homes.

Monday - Friday, 8:00 am - 5:00 pm

Pleasant Working Conditions, With Bonus Potential And Other Benefits.

Primary Responsibilities Include

• Utilizing provided reports to enhance inside sales
• Maintaining an established customer base through weekly calls and emails
• Handling order entry and quote preparation
• Working hand in hand with Outside Sales force
• Special project
• Support HVAC Coordinator

Our Employees Enjoy

• A Competitive Hourly Rate
• Benefits Package: Medical/Dental/Vision, 401(k) Plan
• Paid Holidays, Vacation, and Paid Sick Days
• Opportunities for Training
• Annual Bonus Potential after one year of employment
• Annual Potential 401k Profit Sharing Benefits after one year of employment

Requirements

• Familiarity with home improvement products is a plus.
• HVAC experience preferred
• High School or equivalent education
• Strong work ethic and a positive attitude
• Basic PC skills required, including proficiency in MS Office and internet applications
• Great organizational skills required
• Professional phone etiquette skills a must
• Data Entry skills required
• Ability to consistently maintain orderly paperwork

EOE M/F/V/D