Customer Service Representative

Blevins Inc; Lexington (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Plan

Paid Holidays

Vacation

Paid Sick Days

Annual Bonus

401k Profit Sharing

Job summary

Blevins, Inc. in Lexington, KY seeks an experienced Customer Service Representative with a positive attitude to support inside sales and customer relations.

Primary duties include using reports to enhance sales, maintaining an established customer base through weekly calls and emails, and handling order entry and quotes in coordination with Outside Sales. Home improvement product familiarity and HVAC experience are a plus.

Qualifications

• High School or equivalent education.
• Familiarity with home improvement products is a plus.
• HVAC experience a plus.
• Strong work ethic and a positive attitude.
• Basic PC skills, including MS Office and internet applications.
• Great organizational skills.
• Professional phone etiquette required.
• Data entry skills required.

Responsibilities

• Utilizing provided reports to enhance inside sales
• Maintaining an established customer base through weekly calls and emails
• Handling order entry and quote preparation
• Working hand in hand with Outside Sales force

Skills

Customer service

Inside sales

Order entry

Data entry

MS Office

Phone etiquette

Organizational skills

Communication

Education

High School or equivalent

Tools

MS Office

Internet applications

Job description

Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a Customer Service Representative position in our Lexington, KY branch. Familiarity with home improvement products and HVAC experience are both a plus. The ideal candidate should be skilled in maintaining excellent customer interfaces and delivering a positive customer experience.

Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years. Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well‑being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills an important role. Our Purpose: Connecting People with Products that Enhance Homes.

Pleasant working conditions, with bonus potential and other benefits.

Monday - Friday, 8:00 am - 5:00 pm

Primary responsibilities include:

• Utilizing provided reports to enhance inside sales
• Maintaining an established customer base through weekly calls and emails
• Handling order entry and quote preparation
• Working hand in hand with Outside Sales force

Our Employees Enjoy:

• A Competitive Hourly Rate
• Benefits Package: Medical/Dental/Vision, 401(k) Plan
• Paid Holidays, Vacation, and Paid Sick Days
• Opportunities for Training
• Annual Bonus Potential after one year of employment
• Annual Potential 401k Profit Sharing Benefits after one year of employment

Requirements

• Familiarity with home improvement products is a plus.
• HVAC experience a plus
• High School or equivalent education
• Strong work ethic and a positive attitude
• Basic PC skills required, including proficiency in MS Office and internet applications
• Great organizational skills required
• Professional phone etiquette skills a must
• Data Entry skills required
• Ability to consistently maintain orderly paperwork

EOE M/F/V/D