Customer Service Representative

FASTSIGNS International. Inc; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS International, Inc in Houston, Texas is seeking a Customer Service Representative to join the team. This role involves engaging with customers, preparing estimates, and ensuring timely delivery of orders.

The ideal candidate will have 2-3 years of retail or counter sales experience, a high school diploma, and the ability to build relationships. Benefits include performance bonuses, paid time off, and ongoing training opportunities.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• Outgoing, responsive, and eager to learn.
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current and prospective customers.
• Prepare estimates and ensure timely delivery of finished orders.
• Build long-lasting relationships with clients.

Skills

Retail or counter sales experience

Listening skills

Organizational skills

Ability to build relationships

Education

High school diploma or equivalent

Job description

FASTSIGNS #11201 is hiring for a Customer Service Representative to join our team!

Benefits

• Bonus based on performance
• Paid time off
• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long‑lasting relationships by turning prospects into long‑term clients.

Qualifications

• 2‑3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work