Customer Service Representative

Murray Resources - Best Staffing Agency; Houston (TX); On-site; USD 70,000 - 75,000; Full time

Job summary

A leading staffing agency in Houston is seeking a proactive Customer Service Representative who excels in managing the order process and coordinating with internal teams. This full-time role requires at least 5 years of experience in customer service or order management, ideally in the manufacturing sector. The successful candidate will provide excellent customer service and maintain client relationships, showcasing strong organizational and communication skills. The role is fully on-site, emphasizing collaboration across departments.

Qualifications

• Minimum of 5 years of customer service or order management experience.
• Proven ability to prioritize tasks and manage time effectively.
• Experience with project management is preferred.

Responsibilities

• Manage the full order process from receipt through fulfillment.
• Coordinate with internal departments to ensure smooth order execution.
• Provide excellent customer service and maintain client relationships.

Skills

Proficient in Microsoft Office

Strong communication skills

Problem-solving skills

Organizational skills

Tools

ERP/order management systems

Job description

Murray Resources - Best Staffing Agency provided pay range

This range is provided by Murray Resources - Best Staffing Agency. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $75,000.00/yr

Direct message the job poster from Murray Resources - Best Staffing Agency

Senior Search Director, Murray Professional

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.

Location: Houston, TX

Position Type: Direct Hire

Responsibilities:

• Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
• Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
• Track and follow up on pending information or documentation to keep projects and orders moving forward.
• Prioritize workload and respond quickly to changing demands or urgent requests.
• Provide excellent customer service and maintain strong relationships with clients.
• Maintain detailed records and ensure all systems are updated accurately.
• Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.

Requirements:

• Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment.
• Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
• Strong communication and problem-solving skills; able to think quickly and adapt.
• Experience with project management or coordinating multiple moving parts preferred.
• Industry experience in chemicals or chemical sales support is a plus but not required.
• Proficient in Microsoft Office and ERP/order management systems.
• Must be able to work fully on site and collaborate closely with team members across departments.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Customer Service

Industries: Manufacturing

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