Customer Service Representative

asc-es-reliable; Houston (TX); On-site; USD 19,286 - 27,552; Full time

Job summary

Reliable Automatic Sprinkler Co. in Houston seeks a Customer Service Representative to be the primary contact for customers and colleagues, addressing inquiries and resolving issues with professionalism.

In this role you will provide outstanding support to both internal and external clients, ensuring timely responses and helping preserve the company’s reputation for reliability and excellence.

The position emphasizes clear communication, empathy, and teamwork to maintain high service standards.

Responsibilities

• Serve as the primary point of contact for internal and external customers
• Address inquiries in a timely and professional manner
• Resolve issues to ensure customer satisfaction
• Provide outstanding support to customers

Job description

Overview

Reliable Automatic Sprinkler Co. is seeking a Customer Service Representative (CSR). The Customer Service Representative is the primary point of contact for our internal and external customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining Reliable Automatic Sprinkler Co.’s reputation for excellence.

Responsibilities

• Serve as the primary point of contact for internal and external customers
• Address inquiries in a timely and professional manner
• Resolve issues to ensure customer satisfaction
• Provide outstanding support to customers