Customer Service Representative

Pella Corporation; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Pella Corporation is seeking a Customer Service Representative (CSR) to deliver quality service to customers and colleagues. You will handle inquiries via phone, email, web service requests, fax, and in-person interactions, ensuring responses are accurate and timely.

In this role, you will work within assigned teams and adapt to changing business needs while maintaining a customer-focused attitude and professional communication. Reliability and attentiveness are essential to excel.

Responsibilities

• Provide quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication.
• Ensure all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude.
• Assigned teams and tasks will vary based on business necessity.

Job description

Overview

The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. Assigned teams and tasks will vary based on business necessity.