Customer Service Representative

Shores Cleaners; High Point (NC); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Comprehensive benefits package

Job summary

Air Comfort, Inc in High Point, North Carolina is seeking a highly motivated Customer Service Representative to join their team. This part-time role includes providing exceptional service to customers across various channels while also handling delivery tasks. Candidates should possess strong communication skills, a customer-focused mindset, and preferably some experience in customer service. A clean driving record and valid NC driver's license are also required. Join a company that values teamwork and offers growth opportunities.

Qualifications

• Prior experience in a customer service or related role is preferred.
• Ability to work independently and as part of a team.
• Clean driving record and valid NC Drivers License.

Responsibilities

• Provide exceptional service to customers in person, over the phone, and via email.
• Answer customer inquiries about our products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain accurate records of customer interactions.
• Operate the company vehicle to perform pick-up and delivery service.

Skills

Excellent communication and interpersonal skills

Customer-focused mindset

Strong organizational and time-management skills

Job description

Shores is a dynamic company that values exceptional customer service and teamwork. We are currently seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative and part-time delivery person. In this role, you will be the face of our company, interacting with customers to provide top-notch service, answering questions, resolving complaints, and ensuring customer satisfaction. We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and development within the company.

Responsibilities

• Provide exceptional service to customers in person, over the phone, and via email
• Answer customer inquiries about our products and services, guiding them to the best solutions for their needs
• Resolve customer complaints and issues in a timely and professional manner
• Maintain accurate records of customer interactions, transactions, and feedback
• Operate the company vehicle to perform pick-up and delivery service as needed

Qualifications

• Excellent communication and interpersonal skills
• Customer-focused mindset with the ability to handle challenging situations with tact and diplomacy
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Prior experience in a customer service or related role is preferred
• Clean driving record and valid NC Drivers License