Customer Service Representative

Tower Loan; Flowood (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Tower Loan in Flowood, MS is seeking a customer-focused professional to support banking operations at our branch. The role emphasizes strong customer service by phone and in person, cash handling, and loan application processing.

Join a team that balances deposits, maintains accurate records, and supports outreach to current and former customers to grow business.

Responsibilities

• Demonstrate a high level of customer assistance by phone and in-person
• Receive and record payments in customer accounts
• Market to current and former customers over the phone and in-person for additional business
• Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
• Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.
• Investigate credit and process loan applications
• Perform all other duties and responsibilities as assigned

Job description

• Demonstrate a high level of customer assistance by phone and in-person
• Receive and record payments in customer accounts
• Market to current and former customers over the phone and in-person for additional business
• Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
• Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.
• Investigate credit and process loan applications
• Perform all other duties and responsibilities as assigned