Customer Service Representative

Chad Sokolowski - State Farm Agency; Fairlawn (OH); On-site; USD 18,000 - 28,000; Part time

Benefits offered by this job

Hourly + Commissions

Paid time off

Job summary

Chad Sokolowski - State Farm Agency in Fairlawn, OH is seeking an Insurance Account Representative to join their team. This role focuses on value-based conversations and delivering a remarkable customer experience while supporting business growth.

The position is part-time, 18-24 hours per week, with hourly pay plus commissions. Applicants should be motivated, customer-focused, and ready to develop relationships, provide quotes, and handle inquiries.

Qualifications

• Provide prompt, accurate, and friendly customer service.
• Develop insurance quotes and close sales.
• Build customer relationships and follow up with clients.

Responsibilities

• Establish customer relationships and follow up with clients, as needed
• Develop new service opportunities with existing and new clients
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate clients about insurance options
• Develop insurance quotes, makes sales presentations, and close sales
• Develop ongoing networking relationships
• Maintain a strong work ethic with a total commitment to success each day

Skills

Customer service

Sales

Communication

Job description

About this position

Customer Service Representative

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Submit your resume today!

Responsibilities include but not limited to:

• Establish customer relationships and follow up with clients, as needed
• Develop new service opportunities with both existing and new clients
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate clients about insurance options
• Develop insurance quotes, makes sales presentations, and close sales
• Develop ongoing networking relationships
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• 18 - 24 hours per week
• Hourly plus Commissions
• Accrued Personal Leave and major Holidays off – paid
• Valuable experience

Health coverage NOT provided.

Disclosure This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels. #SMA