Customer Service Representative

State Farm Insurance Companies; Fairlawn (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Accrued Personal Leave

Paid major holidays

Job summary

State Farm Agent Team Member in Ohio is seeking a proactive Insurance Account Representative to help grow the portfolio through value-based client conversations and outstanding service.

The role offers growth potential, with a fast-paced environment and opportunities to build a career in insurance sales and service.

Qualifications

• Experience in customer service and sales.
• Ability to build and maintain client relationships.
• Comfort in a fast-paced environment.
• Willingness to contribute to business growth.

Responsibilities

• Establish customer relationships and follow up with clients as needed.
• Develop new sales and service opportunities with existing and new clients.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance options, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based process to educate clients about insurance options.
• Develop insurance quotes, present and close sales.
• Develop ongoing networking relationships.
• Maintain a strong work ethic with total commitment to success.

Skills

Customer service

Sales

Networking

Communication

Time management

Job description

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with clients, as needed
• Develop new sales and service opportunities with both existing and new clients
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate clients about insurance options
• Develop insurance quotes, makes sales presentations, and close sales
• Develop ongoing networking relationships
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Accrued Personal Leave and major Holidays off – paid

Health coverage NOT provided.

Disclosure

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.