Customer Service Representative

Insight Global; Fairfax (VA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading staffing agency is seeking a Customer Service Representative for an on-site role in Fairfax, VA. The candidate will be responsible for opening and closing the store, helping customers with package logging and service, and managing shipments. This position offers the potential for growth into operations, finance, or marketing divisions. Must have strong customer service skills, effective communication, and the ability to handle packages of 30-50 lbs. Benefits include medical and vision insurance, and 401(k).

Qualifications

• Self-sufficient – will be opening and closing by themselves.
• Basic computer skills to enter shipping/tracking information.
• Customer service experience required.

Responsibilities

• Open and close the store each day.
• Help take packages from customers and ensure correct logging.
• Service 1-2 clients per hour and create shipment logs/labels.

Skills

Self-sufficient

Basic computer skills

Customer Service experience

Strong written communication skills

Strong verbal communication skills

Ability to lift packages of 30-50 lbs

Job description

Job Information

Position: Customer Service Representative

Location: On Site in Fairfax, VA 22030

Base pay range: $20.00/hr - $21.00/hr

Employment type: Full‑time

Seniority level: Associate

Shifts

• Monday‑Friday: 9am‑6pm
• Saturday: 11am‑6pm

Must Haves

• Self‑sufficient – will be opening and closing by themselves
• Basic computer skills to enter shipping/tracking information
• Customer Service experience
• Strong written and verbal communication skills
• Ability to lift packages of 30‑50 lbs when needed

Day to Day

• This is a huge opportunity to get your foot in the door with a large Fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired.
• The associate will be opening and closing the store each day.
• They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location.
• They will be servicing anywhere from 1‑2 clients per hour and helping to create new shipment logs/labels.
• They will be able to reach out to other team members for any questions that need to be escalated.

Job Function

• Customer Service

Industries

• Transportation, Logistics, Supply Chain and Storage

Benefits

• Medical insurance
• Vision insurance
• 401(k)

Additional Information

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