Customer Service Representative

Pestco Llc; Euless (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Overtime

Commissions

Bonuses

Paid Time Off

Paid Sick Time

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401K

HSA

FSA

Employee Assistance Program

PestCo Discounts Program

Educational Resources

Job summary

PestCo is hiring a Customer Service Representative in Euless, TX. The role handles inquiries, maintains the sales lead database, and responds to questions promptly. Training is provided, with a focus on product knowledge and efficient daily scheduling.

Qualifications include a high school diploma, strong communication, and attention to detail. The job offers full-time hours, Monday–Friday, with benefits as described.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills in verbal and written form.
• Ability to present information clearly to customers.

Responsibilities

• Manage incoming calls and customer inquiries.
• Maintain the Sales lead database.
• Respond to routine questions and concerns promptly.
• Identify and assess inquiries to achieve customer satisfaction.
• On-the-job education and training provided.
• Maintain an efficient calendar of day-to-day activities.
• Develop knowledge of PestCo's products and services.
• Carry out duties assigned by management.

Skills

Verbal and written communication

In-person presentation skills

Self-motivated and results driven

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Mac

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Euless, TX, US

Salary Range: $18.00 To $20.00 Hourly

Work. Grow. Build. Life.

Ecoteam is proud to be a part of the PestCo’s family of companies:

Founded in late 2021, PestCo is one of the fastest growing Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.

Position Type: Full time

Schedule: Monday-Friday

Key Responsibilities:

• Manage incoming calls and customer inquiries.
• Manage andmaintaina customer “Sales lead” database.
• Respond to routine customer questions and concerns promptly as needed.
• Identifyand assess customer inquiries to achieve customer satisfaction.
• Education and Training provided on-the-job.
• Maintain an efficient calendar of day-to-day activities.
• Develop a strong knowledge of the company’s products, processes, and services.
• All duties for Customer Service Representative assigned by management.

Qualifications & Requirements:

• High school diploma or equivalent.
• Strong Communication skills effectively through verbal, written and in person.
• Strong customer service and in-person presentation skills.
• Strong attention to detail and accurate record keeping.
• Self-motivated and results driven.
• Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
• Pass a background check.
• Pest Control experience preferred but not required.

Why Join the PestCo Team?

• Overtime, Commissions, and Bonuses (for applicable roles)
• Paid Time Off, Paid Sick Time, & Paid Holidays
• Medical, Dental, and Vision Insurance
• Company Provided Life Insurance
• 401K – Employer Match
• Health Savings Account (HSA) - Automatic Employer Contribution
• Flexible Spending Account (FSA), Dependent Care FSA
• Voluntary Life Insurance (Employee, Spouse & Child)
• Voluntary Short-Term and Long-Term Disability
• Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
• Employee Assistance Program
• PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
• SmartDollar Financial Wellness Program
• Educational Resources and Training provided on-the-job.

Medical Benefits are effective on the 1st of the month following the date of hire.

PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.