Customer Service Representative

Express Employment Professionals - Cincinnati East; Elk Grove Village (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Elk Grove Village, IL seeks a versatile team member to bridge office and warehouse functions. You will handle orders, maintain inventory records, assist with packing/unloading, support AR tasks, and keep daily operations organized using MS Office.

Ideal candidates are detail-focused, with strong communication and adaptability, ready to learn an ERP system next year.

Qualifications

• Strong attention to detail to ensure all tasks are documented correctly.
• Excellent communication skills for customer service and team coordination.
• Willingness to learn and adapt to a new ERP system transition next year.
• Intermediate computer skills with spreadsheets and MS Office.

Responsibilities

• Taking and placing customer orders while ensuring all documentation is timely and correct.
• Managing and updating warehouse inventory records.
• Providing a helping hand in the warehouse with picking, packing, and unloading trucks when needed.
• Supporting the accounting department with accounts receivable tasks.
• Scheduling daily tasks and using MS Office to keep operations organized.

Skills

Attention to detail

Customer service

Team coordination

Willingness to learn

Adaptability

Tools

MS Office

ERP software

Job description

This local company is looking for a versatile individual to join their team in Elk Grove Village. This person will act as a key link between the office and the warehouse, ensuring orders move smoothly and inventory stays accurate. It is a great fit for someone who enjoys a mix of computer work and staying active on their feet.

What the Day Looks Like

• Taking and placing customer orders while ensuring all documentation is timely and correct

• Managing and updating warehouse inventory records

• Providing a helping hand in the warehouse with picking, packing, and unloading trucks when needed

• Supporting the accounting department with accounts receivable tasks

• Scheduling daily tasks and using MS Office to keep operations organized

Key Qualifications

• Intermediate computer skills are a must, specifically with spreadsheets and MS Office

• Strong attention to detail to ensure all tasks are documented correctly

• Flexibility to jump into the warehouse to help the team at a moment's notice

• A willingness to learn, as the company will provide training for a new ERP system transition next year

• Excellent communication skills for customer service and team coordination

Position Details

• Location: Elk Grove Village

• Hours: 8:30 AM to 4:30 PM