Customer Service Representative

Rescue Air and Plumbing; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Health Savings Account (HSA)

401(k) with company match

Competitive base pay + performance-based spiffs

Paid Holidays

Paid Time Off (PTO)

Ongoing training and professional development

Opportunities for advancement

Job summary

A local service company in Dallas is seeking a Customer Service Representative (CSR) to join their team. In this role, you will provide exceptional service by managing customer interactions through calls, emails, and chats. Successful candidates should have 1-2 years of experience in customer service, strong organizational skills, and the ability to adapt in a fast-paced environment. The company offers competitive benefits, including medical coverage, a 401(k) plan, and opportunities for career advancement.

Qualifications

• 1-2 years in a customer service or call center role.
• Strong accuracy and organizational skills.
• Comfortable in a fast-paced, team-oriented environment.

Responsibilities

• Deliver exceptional service by answering customer calls, emails, and chats.
• Schedule service appointments and coordinate technician dispatch efficiently.
• Maintain accurate and up-to-date customer information.
• Resolve issues and ensure customer satisfaction at every interaction.

Skills

Customer service experience

Detail-oriented

Adaptability in a fast-paced environment

Tools

ServiceTitan

Job description

Career Opportunities with Rescue Air and Plumbing

A great place to work.

Careers At Rescue Air and Plumbing

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Ready to TRADE Up to a Better Opportunity?

Rescue Air and Plumbing is on the lookout for a Customer Service Representative (CSR) with a positive attitude and a passion for helping others. Join our dynamic Call Center Team and be part of a company that truly values its people. If you're ready for a role that offers career advancement, job satisfaction, and a supportive team culture we want to hear from you!

Why Choose Rescue Air and Plumbing?

• Medical, Dental, and Vision Coverage
• Health Savings Account (HSA)
• 401(k) with company match
• Competitive base pay + performance-based spiffs

Work-Life Balance

• Paid Holidays
• Paid Time Off (PTO)
• Ongoing training and professional development
• Opportunities for advancement within a growing company

What You’ll Do

• Deliver exceptional service by answering customer calls, emails, and chats promptly and professionally
• Schedule service appointments and coordinate technician dispatch efficiently
• Maintain accurate and up-to-date customer information in our system
• Resolve issues and ensure customer satisfaction at every interaction

What You Bring

• Experience: 1–2 years in a customer service or call center role
• Detail‑Oriented: Strong accuracy and organizational skills
• Adaptability: Comfortable in a fast‑paced, team‑oriented environment
• Experience with ServiceTitan is a big plus!

Join a company where your work matters and your voice is heard. Apply today and take the next step in your career with Rescue Air and Plumbing!