Customer Service Representative

Snelling, Llc; Columbia (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Snelling, LLC seeks a Customer Service Representative in Columbia, SC to welcome customers, assist with product selections, and support sales and daily operations on-site. The role emphasizes accurate order entry, coordination of deliveries, and strong customer service.

The ideal candidate will have a high school diploma, proficiency in Microsoft Office, and experience in customer service or inside sales, with Oracle experience strongly preferred.

Qualifications

• High school diploma or equivalent required.
• Microsoft Office proficiency required.
• Customer service or inside sales experience preferred.
• Oracle experience strongly preferred.
• Strong communication, organization, and problem-solving skills.
• Dependable, professional, adaptable, and eager to learn.

Responsibilities

• Welcome customers and assist with product selections.
• Provide excellent customer service and support counter sales.
• Enter orders accurately using Oracle.
• Coordinate deliveries, dispatch trucks, and communicate with sales teams.
• Prioritize daily tasks and support team operations.

Skills

Communication

Organization

Problem-solving

Customer service

Education

High school diploma

Tools

Microsoft Office

Oracle

Job description

Do you enjoy helping people, staying organized, and providing excellent customer service? Join our team as a Customer Service Representative! Help homeowners, builders, and designers while supporting sales and daily operations.

Key Responsibilities

• Welcome customers and assist with product selections.
• Provide excellent customer service and support counter sales.
• Enter orders accurately using Oracle.
• Coordinate deliveries, dispatch trucks, and communicate with sales teams.
• Prioritize daily tasks and support team operations.

Qualifications

• High school diploma or equivalent required.
• Microsoft Office proficiency required.
• Customer service or inside sales experience preferred.
• Oracle experience strongly preferred.
• Strong communication, organization, and problem-solving skills.
• Dependable, professional, adaptable, and eager to learn.

Ready to join a team where customer service and teamwork…