Customer Service Representative

amerivet; Colorado Springs (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Employee discount

Health insurance

Paid time off

Job summary

Westside Animal Hospital in Colorado Springs is seeking a Client Service Coordinator for a full-time, in-person role. The position requires a minimum of three years of receptionist experience, strong computer skills, and excellent phone interactions to support busy client flow in a fast-paced veterinary practice.

We offer benefits including health insurance, retirement plan, paid time off, and discounts on pet care.

Qualifications

• Minimum of three years of person-to-person reception experience.
• Experience in a veterinary or medical clinic setting preferred.
• Strong computer skills; experience with electronic Medical Records (EMR) desired.
• Excellent phone skills.

Skills

Customer service

Phone skills

Detail oriented

People skills

Tools

Electronic Medical Records (EMR)

Job description

Are you an optimistic, friendly, organized, multitasking person who loves working with the public? Do you thrive in a busy environment and rise to the challenge when roadblocks come your way? Are you an empathetic and composed team member who can diffuse difficult situations and endeavor to exceed our clients' expectations? Do you have an eye for detail, problem solving and customer service? Then a Client Service Coordinator position at Westside Animal Hospital may be for you!

Our VERY fast paced 7 doctor veterinary practice is seeking a highly motivated, compassionate, outgoing, and professional Client Service Coordinator to join our team. Skills required: extremely detail oriented - ability to handle a high stress pace - excellent people skills - experience in customer service and ideally veterinary reception - mature, professional, hard-working personality - and a positive, 'can-do' attitude to bring to our team environment. Dependability, including consistent attendance and punctuality, is a must.

We offer a full array of benefits including paid time off, health insurance, retirement plan, and discounts on pet care.

A minimum of three years person-to-person reception experience and excellent phone skills are required; previous employment in a veterinary or medical clinic setting is preferred. Strong computer skills a must; experience with electronic medical records desired.

Visit our website to learn more about our practice and staff:

www.westsideanimalhospital.com

The hospital work hours are 7:00am - 6:00pm Monday-Friday, and 8am - 3pm on Saturdays.

Full time position, 37-40 hours per week.

We provide a supervised training program.

Job Type: Full-time

Salary: $17.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

10 hour shift

Work Location: In person

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in their communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.