Customer Service Representative

AmeriVet Veterinary Partners; United States; On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance with employer cont.

Dental insurance

Vision insurance

Disability insurance

IRA retirement savings

Employee pet discounts

Continuing education

Job summary

Village Animal Clinic is seeking a friendly, patient, and detail-oriented receptionist to join our busy veterinary practice. You will provide top‑notch client service, greet clients and pets, and support the team with scheduling and records.

Experience in a veterinary setting and strong computer skills are preferred, but attitude and enthusiasm are prioritized. We offer great career opportunities and a salary starting at $19.00/hour for entry-level and $24.00/hour for experienced applicants,

Qualifications

• Experience in delivering top-notch client service.
• Prior exposure to veterinary practice preferred.
• Strong computer skills and ability to multitask.

Responsibilities

• Answering phones.
• Communicate with clients and doctors.
• Scheduling appointments.
• Managing digital records.
• Invoicing and receiving payments.
• Cleaning exam rooms.

Skills

Customer service

Team player

Multitasking

Computer skills

Veterinary experience

Education

High school diploma or equivalent

Tools

Practice management software

Job description

The Village Animal Clinic is looking for new members for our reception team for our popular veterinary practice. Applicants should be experienced in delivering top-notch client service, should enjoy working with the public and their pets, and should be able to work effectively and supportively as a team member. Experience with veterinary practice and strong computer skills are preferred, but attitude, ability, and enthusiasm are our highest priorities. Enjoying a challenge, being able to multitask, and making clients feel important and warmly welcomed are essential personality traits.

We offer great career opportunities. Salary range starts at $19.00/hour for entry-level and $24.00 for experienced applicants. Our benefit package includes: medical insurance with a substantial employer contribution, dental & vision insurance; employer-paid disability insurance; IRA retirement savings; employee pet discounts; and continuing education.

We have one full-time position available.

Job Duties Include but not limited to:

• Answering phones.
• Communicate with clients and doctors.
• Scheduling appointments.
• Managing digital records.
• Invoicing and receiving payments.
• Cleaning exam rooms.

This opportunity gives the applicant a chance to work in an exciting and stimulating environment with great coworkers.

We look forward to meeting you.

Job Type: Full-time

Salary: $19.00 - $24.00 per hour

Expected hours: 36 – 40 per week

Schedule:

• 10 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Veterinary Experience: 1 year (Preferred)

Ability to Relocate:

• Voorheesville, NY 12186: Relocate before starting work (Required)

Work Location: In person

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.