Customer Service Representative

HireTalent; Cherry Hill Township (NJ); Remote; USD 35,000 - 55,000; Full time

Job summary

An innovative firm is seeking a detail-oriented Customer Service representative to manage inspection certificates and generate detailed reports. This remote position involves conducting audits of the CRM system to ensure data accuracy and responding promptly to company inquiries. If you are passionate about customer service and have strong organizational skills, this opportunity is perfect for you. Join a team that values accuracy and efficiency, and help drive the success of our customer relations efforts.

Qualifications

• Erfahrung in der Datenverwaltung und im Kundenservice.
• Fähigkeit zur Erstellung detaillierter Berichte.

Responsibilities

• Verwalten von Zertifikaten und Erstellung von Inspektionsberichten.
• Durchführen von Audits zur Gewährleistung der Datenintegrität im CRM-System.

Skills

Data Entry

Customer Service

CRM Management

Report Generation

Tools

CRM Software

Job description

Title: Customer Service

Duration of project- Up to 1 year

Location: Remote

• Accurately enter and manage certificates related to inspections.

• Generate and complete detailed inspection reports using provided templates and software.

• Conduct regular audits of our Customer Relationship Management (CRM) system to ensure data accuracy.

• Enter past jobs into CRM system to follow up with recurring inspections.

• Confirm that all invoices have been paid by clients in a timely manner.

• Respond promptly and professionally to company inquiries.

• Assist with additional administrative tasks as needed.