Customer Service Representative

Collabera; Chandler (AZ); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Paid time off

Paid holidays

Job summary

Collabera in Chandler, AZ is seeking a Customer Service Representative to join our Hybrid work model. The role focuses on delivering high-quality service to internal employees and collaborating with global partners in a Fortune 10 environment.

Monday–Friday, 8 AM–5 PM AZ time, with a chance for full-time conversion after 12 months.

Qualifications

• 1–3 years of customer service experience.
• Ability to work in a hybrid environment.
• Strong communication and organizational skills.
• Ability to multitask and meet targets.

Responsibilities

• Provide first-line support via voice and chat as part of the global service desk.
• Collaborate with regional and international partners to deliver client care.

Skills

Customer service

Teamwork

Organizational skills

Multitasking

Meeting targets

Job description

Job Title:Customer Service Representative

Location:Chandler, AZ 85224
Work Arrangement:Hybrid (4 day onsite in a week)
Client Industry:Banking/Finance
Duration:12 Months Contract [Possibility for FTE Conversion]
Schedule:Monday to Friday, 8 AM - 5 PM AZ Time

About the Role

We are hiring aCustomer Service Representative. This is a fantastic opportunity to work with one of the Fortune 10 companies in the U.S.

Key Responsibilities

• Providing first line support for the internal employees’ resources via voice and chat channels as part of the 24*7 Global Service Desk.
• Partnering with our regional and international partners to deliver best in class client care.

What We’re Looking For

• Requires 1-3 years of experience
• Work well as a team and build relationships to the global partners.
• Excellent organizational skills, with the ability to prioritize workload.
• Ability to multitask and maintain focus on all areas of responsibility concurrently.
• Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
• Able to work in a fast-paced environment.
• Excellent Client Care / Customer Service skills.

Compensation

Hourly Rate:$18 - $20 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.