Customer Service Representative

Joseph T. Ryerson & Son, Inc; Buford (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc is seeking an Administrative Support Specialist to join our team in Buford, GA. You will create and troubleshoot reports, manage records, and support inventory and purchasing processes, while coordinating projects and onboarding new staff in HRIS.

Ideal candidates will have strong MS Office skills, experience with SAP/Ariba, and the ability to adapt to changing priorities in a dynamic office environment.

Qualifications

• High School Diploma or GED is required.
• 1+ year of experience required.
• Experience with SAP, Ariba Spend Management and an HRIS preferred.
• Strong MS Office skills (Word, Excel, Outlook).
• Polite and professional communication via phone, e-mail, and mail.
• Strong organizational skills and ability to manage changing priorities.

Responsibilities

• Create, run, and troubleshoot reports and data sets, as well as maintain records/document management.
• Maintain supply inventory, order office and operating supplies, and support the inventory life cycle.
• Schedule and assign administrative projects, and support various projects.
• Assist with all shipping, receiving, and quality assurance data entry.
• Assist with processing vendor invoices and supporting vendor customer accounts.
• Maintain employee training logs and document procedures.
• Assist in onboarding new employees in all HRIS.
• Perform tasks such as filing, typing, copying, scanning, and handling mail.
• Coordinate facility planned events.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Skills

Data reporting

Record management

Organizational skills

Communication skills

Prioritization

Education

High School Diploma or GED

Tools

SAP

Ariba Spend Management

HRIS

MS Office (Word, Excel, Outlook)

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join Ryerson as an Administrative Support Specialist. Where you'll become an integral part of our team.

Roles and Responsibilities

• Create, run, and troubleshoot reports and data sets, as well as maintain records/document management
• Maintain supply inventory, order office and operating supplies, and support the inventory life cycle.
• Schedule and assign administrative projects, and support various projects
• Assist with all shipping, receiving, and quality assurance data entry
• Assist with processing vendor invoices and supporting vendor customer accounts
• Maintain employee training logs and document procedures
• Assist in onboarding new employees in all HRIS
• Perform tasks such as filing, typing, copying, scanning, and handling mail.
• Coordinate facility planned events
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• High School Diploma or equivalent (GED) required
• 1 plus year of experience
• Experience with SAP, Ariba Spend Management and an HRIS preferred
• Strong MS Office skills (Word, Excel, Outlook)
• Exhibits polite and professional communication via phone, e-mail, and mail
• Strong organizational skills and ability to manage changing priorities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.